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If you have a caravan or motorhome that is still covered by the manufacturer's warranty to comply with most manufacturer's warranty conditions you must use either a member of the Approved Workshop Scheme (AWS) or a company Approved by the Manufacturer's warranty. Do not just assume you will be OK, always ask whether this is the case when booking.

No you don't have to, we can come to you at your home, caravan site or where you store your caravan and still up hold your warranty.

We do need reasonable access around the outside of your caravan (about 3 feet clearance all around the outside of the caravan) and we will also need the caravan to be on fairly level and solid ground. We do need a reasonable amount of space inside your caravan, but you do not need to empty it out. We also need certain items to complete your service (water, water pump or inlet hose, 230v hook-up where possible, and service handbook). If your caravan is on a caravan site or in a storage area it is important that you inform the owners or wardens that you have arranged for us to service or repair your caravan.

A motorhome habitation service will usually take around three hours. A single axle tourer service will take around four hours and a little longer for a twin axle tourer.

Gas appliances will be safety checked but not serviced as part of the basic service; you can ask for this to be carried out (at an extra cost). Please note some appliance manufacturers will not continue any warranty into the second or third year unless the appliance has been serviced annually - check with your appliance manufacturer.